We are seeing an increasing number of false-positive alerts due to international routing instabilities between North America and South America. Even when our local infrastructure in Brazil is 100% online and accessible to our local customers, the monitoring nodes in the US report downtime because of transoceanic fiber issues or routing “flaps.”
Having a monitoring node in South America (specifically São Paulo/sa-east-1) is essential for:
Accuracy: Eliminating false positives caused by international backbone issues that don’t affect local users.
Real Latency Data: Measuring the actual response time that our South American users experience.
Reliability: Providing a truly global monitoring coverage for one of the fastest-growing tech markets.
Many AWS, Azure, and Google Cloud users host their applications in the São Paulo region. Support for this region would be a major competitive advantage for UptimeRobot